CUSTOMER
RIGHTS &
DUTIES
It is essential for every individual who wishes to purchase an insurance policy to be well acquainted with the rights and duties attached to it. This will help him or her make informed choices and also know when he is discriminated against. Knowing the rights and duties will furthermore help them pick the right insurance policy, the precautions to be taken and the steps involved. As a smart consumer, you should be aware of your duties and rights about your policy coverage, claims and grievance redressal. The rights and duties during various stages of the life-cycle of insurance policy are briefly discussed here: