Ever since HDFC ERGO Health Insurance's integration with HDFC ERGO General Insurance, we have been complementing each other’s strengths to be ‘One Fantastic’ company. And, that’s the inception point of #Onetastic i.e. Taking the HR where employee is. At HDFC ERGO General Insurance, we strongly believe in the philosophy that happy employees make happy customers. Ensuring every employee’s well-being is our priority; it boosts their productivity. We strive to provide our customers a talented, productive, and unified workforce in sync with our values — Sensitivity, Excellence, Ethics, and Dynamism (SEED). On similar lines, offering our employees a platform where they can flourish up to their potential is an equally top priority. The human resource team at HDFC ERGO General Insurance is committed to reaching every employee and addressing their concerns. For this, the HR team engages in multiple initiatives like appreciation, learning, service, performance management, wellness connect, goal-setting, and feedback.
#Onetastic thrives on five primary pillars — learning, appreciation, wellness, services and polls. It is all about focusing on every employee’s knowledge enhancement, health & well-being, reaching out to them and helping them put their best foot forward. Some of our popular initiatives are interaction with senior leadership, arranging virtual yoga sessions, engaging in fun-yet-informative projects like cooking, etc. One of the highlights of this programme is Project Shakti, where we encourage more women to join our organisation and fly high.
We believe that every employee at HDFC ERGO General Insurance has the potential to rise and shine. They just need the right opportunity, support and recognition. SEED Awards, a part of #Onetastic, is one such initiative that appreciates employees’ achievements and contribution. Saying ‘Kudos’ to the best colleague, learner, or employee for their dedication and commitment is our way of saluting their efforts.
Coming to work need not be a mundane activity that is all about meeting deadlines. When work becomes fun, engaging, and a learning experience, the journey becomes fantastic and one that every employee looks forward to. #Onetastic is our way of making this a reality.
At HDFC ERGO our aim is to create an equitable work environment that truly unleashes the power of diversity. And ‘Project Shakti’ is an ode to this ‘power’. The Company has been working towards nurturing an equitable environment and believes in bringing diversity in thoughts, in skill and in ability. HDFC ERGO strongly believes in celebrating the similarities while respecting the differences and being more together Our goal is to minimize all barriers and create a culture that eliminates bias across all our people practices and in turn accelerates diverse representation at all levels of leadership. For us, more diverse teams mean different voices in the room, better decisions and better outcomes for our partners and customers. We want to take it a step further and propagate a culture of belonging, one that supports colleagues to bring their whole selves to work and express themselves freely, knowing they would be appreciated for what value the bring to the table. Our aim is at supporting diversity and inclusion initiatives at the heart of what we do and realizing such values through active practices. For us, workforce diversity matters the most and we want to make sure we are including everyone in our business for it to thrive.
Life at HDFC ERGO is nothing short of an adventure at every step. While we always try our best to ensure successful delivery of our end goal— customer satisfaction — the daily rigour is balanced with multiple community events to keep up the tempo among the employees. Either you are settling claims and chasing targets or utilising your time and energy for other worthwhile purposes — there’s never a dull moment at HDFC ERGO.
Life at HDFC ERGO is based on its values — SEED (Sensitivity, Excellence, Ethics, Dynamism), which are the core strengths of the company. On its Foundation Day every year, HDFC ERGO recognises all those employees, who go out of their way to live up to these values, for their achievements and contribution to the company.
Unity in diversity is the motto at HDFC ERGO, where we celebrate all cultures and their festivals throughout the year with a whole of lot of pomp and fun activities. Whether it Eid, Diwali or Christmas, our employees celebrate all of them with equal vigour to bring in the sense of belonging to a single community.
Healthy employees make a heathy organisation. Thus, to ensure its employees’ well-being, HDFC ERGO conducts regular health camps at all its offices. Every employee goes through mandatory health check-ups to keep their track of their vitals.
Sports is one of the best ways to channelise our energies while taking a break from the monotony of everyday work. Our inter-team sporting events/tournaments are great stress-busters for our employees, who compete against each other individually or as teams with lots of enthusiasm, of course, with an eye on the much-coveted trophies.
"To be a leading general insurance company with a customer-first approach by responding to their needs and facilitating their progress"
To make our vision a reality, we are committed to sow the SEED of our values and nurture it. Our ethics and integrity help us to continue with the ‘tradition of trust’ that we have inherited from our parent company HDFC Ltd. We ensure this trust reflects in all our decisions and performance. It helps us to work as a team towards creating and maintaining values for all our stakeholders such as Customers, Business Partners, Re-insurers, Shareholders, and most importantly, Employees.
We will build our business on empathy and an inherent understanding of all our stakeholders’ needs, both internal and external.
We will always strive to offer innovative products and services, and endeavour to set new benchmarks in all that we do.
We will honour our commitments and be transparent in our dealings with all our stakeholders.
We will be pro-active with a “can-do” approach, and accept challenges and overcome them at every step.