For seamless processing of claims make sure to submit below details
The workflow is for the following product:
The workflow assumes that claims will be given access to :
Oversight of all claims handling, customer service issues, HDFC ERGO- interface issues will be the responsibility of the Claims Manager.
If claim is not payable, Claims Manager must give his sign-off for repudiation mentioning the reasons for the same. The denial of the claim to be approved by H.O through filenet. Claim Manager has to inform claimant immediately of claim repudiation in writing, with reason.