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HDFC ERGO offers overnight car repair service to make your life better!

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Published on July 13, 2021. EST READ TIME: 3 minutes

Accidents and unexpected events are something you need to prepare for when you hit Indian roads in your car. No matter how careful you are while driving, a natural calamity might strike without warning or others on the road might not be careful enough. Which is why having third-party car insurance that only covers damages done to third parties is not enough. If you are alright with paying a slightly higher car insurance price, you can get a comprehensive policy with holistic coverage and way more benefits, one of which is the overnight repair service. Read on to know more about it.

Overnight car repair services

A malfunctioning car or one that has met with an accident and needs repair can disrupt your busy schedule without a doubt. However, not all car repairs need days to get fixed. Some might take a few hours. So, wouldn’t it help if your car could get repaired while you are sleeping, so that it’s ready to go the next day? This what the overnight car repair service does for you. Drop your car off in the evening and by next morning it will be in shipshape!

HDFC ERGO Overnight Car Repair Service

Since 2018, HDFC ERGO has been offering overnight car repair service through more than 8000 cashless garages. The overnight repair service is available for both private cars and taxis. The company has found, after extensive research,a large number of claims come for minor repairs and customer convenience can be greatly improved if these can be quickly turned around. Hence, this service, that first started in Delhi, Gurugram, Mumbai, Nagpur, Pune, Surat, Vadodara, Ahmedabad, Jaipur, Hyderabad and Chennai, has now expanded to more places.

How can you use HDFC ERGO Overnight Car Repair Service?

The service is available for minor repair needs. The customer can submit photos of the damage to HDFC ERGO. They also need to submit the claim for the same. Based upon communication with the garage and service slot availability on a first come, first serve basis, the insured can drop off the car or the same can be picked by garage personnel. Once the repairs are done, a member of the garage staff will handover the car to the insured at home or any pre-decided location.

Why HDFC ERGO overnight repairs are known to be the best

1. Quick turnaround time: The biggest advantage of HDFC ERGO overnight car repair service is the quick turnaround time. Within one night, your car will be inspected and fixed. This is much simpler and faster than other regular approaches where you had to spend a whole day sending your car to a garage and then wait for a few days for the repair to be done.
2. Vehicle drop after commute hours: With this service, you get to drop off your vehicle at a garage after you are done with your daily work. So, if you are travelling from office to home, you can drop your car at a garage in the evening. No need to disturb your regular schedule to get the car fixed.  
3. Doorstep delivery of vehicle: With the overnight car repair service, the garage will become responsible for delivery of your vehicle to your home in the morning. As the repair work is done over the night, your car is generally fixed by early morning. A representative from the garage will bring your car to your home in the morning so you can get ready to head to work as usual.
4. Simplified claims process: In order to keep pace with such quick overnight repairs, HDFC ERGO has also improved and simplified the claims process. This means that the overall process ensures minimal user frustration.
5. Save on alternative transportation: As you will be leaving your car at the garage for only a night, you won’t need to plan for an alternate mode of transportation. The vehicle will be available the next morning, just when you need it for your routine activities. As a result, you won’t need to spend any money on other transportation arrangements.

Thanks to smooth overnight repair service, which ensures minimal vehicle downtime as well as a fast and simple claims process, it makes perfect sense to avail a HDFC ERGO car insurance policy. No other insurance provider in the country can match the offerings and cashless garage network of HDFC ERGO, especially if you compare and calculate car insurance costs.

Disclaimer: The above information is for illustrative purpose only. For more details, please refer to policy wordings and prospectus before concluding the sales.

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