We are here to Resolve!
At HDFC ERGO, we assure best in class service to our valuable customers. However, if you wish to bring any instance to our notice, please feel free to get in touch with us:
1800-2700-700 (24X7 Toll free number)
1800-2700-700 (24X7 Toll free number)
care@hdfcergo.com
For lodging a complaint online
For lack of a response or if the response provided does not meet your expectation, you can write to: grievance@hdfcergo.com or click on Submit your grievance. After examining the matter, final response would be conveyed within a period of 15 days from the date of receipt of your complaint on this e-mail id.
Submit your grievance track your grievanceIn case, you are not satisfied with the decision/resolution of the above office, or have not received any response within 15 days, you may write to: cgo@hdfcergo.com
Email usIf your grievance is not resolved at the above escalation levels, you can approach the Insurance Ombudsman for next level redressal. Click below to find the Insurance Ombudsman contact list.
view contact list