How to Get Personalised Assistance for All Your Vehicular Needs?
How to Get Personalised Assistance for All Your Vehicular Needs?
Published on July 13, 2023. EST READ TIME: 3 minutes
It is very important to have convenience and ease of access when you deal with your motor insurance provider. In the absence of these facilities, it becomes difficult for you to use the motor insurance policy. Thankfully, modern and reputed insurers such as HDFC Ergo keep the needs and requirements of their customers in mind and offer some of the best-personalized assistance. In this article, we speak about the mobile apps through which HDFC Ergo brings these benefits to you. Take a look.
Understanding Your Vehicle Needs
Buying a vehicle is exciting. It is also very practical as you get to travel from one point to the other without any worries. However, being a vehicle owner is also about responsibility. You are responsible for the vehicle and its safety and also for the people around when the car hits the road. This is why you need to get car insurance as soon as you buy the vehicle.
While car insurance does take care of many parameters, there are other areas that you need to look at to ensure you maintain your car properly. From daily maintenance to refuelling to adhering to the road and tax regulations, there is a lot for you to do. This is why having some personalized assistance for all vehicular needs proves to be very helpful.
The One-Auto service from HDFC Ergo is committed to providing personalized assistance to you, that also in an easy, quick and convenient manner.
Types of Personalized Assistance
Here are some of the personalised services that you get through the One-Auto app:
1. Motor insurance
You can purchase a car insurance plan from this app. All you have to do is provide your personal details such as your name and address. You also need to provide information about your car such as the make and model number, the age of the car, etc. Then, choose the type of cover you want, make the payment and the policy will be issued in your name.
2. Challan information
Whether it is a paid challan or a pending challan, you can find all the information you need regarding challans for your vehicle on this app. You just need to enter your car’s number and the information will be provided to you.
3. Fuel Information
All fuel-related information is also found on this app. You can know more about fuel prices, the nearest fuel stations, etc by chatting with the WhatsApp bot.
4. PUC status
PUC is an important component of your car. You can check the PUC status to understand whether or not it is time for you to get the PUC done before it expires.
5. SOS service
This is an excellent benefit of the One-Auto app. If your car breaks down, you can get in touch over WhatsApp and get roadside assistance.
6. EV charging location
The WhatsApp bot will tell you all about the EV charging stations in and around your location. This can help you in locating the stations quickly.
7. Loan
Another unique and very handy service, you can avail of an auto loan facility via the One-Auto service from HDFC-Ergo. The bot will redirect you to the loan facility. You will also get all the required information about interest rates, loan offers, etc.
The One-Auto service from HDFC-Ergo is indeed one of a kind and proves to be very useful for users. If you want some really handy personalised assistance, explore this wonderful service from HDFC Ergo without any further delay.
Benefits of Personalized Assistance
As you can see, the services related to personalized assistance are very handy. Here are some more benefits you get:
1. Easy communication over WhatsApp
It is extremely easy to use this service. All you have to do is send a WhatsApp message to 7400044333. You will then start chatting with a Bot and all your queries will be resolved instantly.
2. Quick and simple
Since everything is digitised and automated, the turnaround time is very fast. You don't have to wait for confirmations, approvals, etc and get all the information and assistance you need then and there.
3. Free of charge
No additional payment is required for using the HDFC Ergo One-Auto service. Of course, you will have to make payments if you buy an insurance cover or you seek out a loan, but the general information is available free of charge.
4. One-stop destination
The One-Auto service is a complete one-stop destination for all your vehicular needs. You don't have to visit multiple sites or apps to get the work done when you use this personalised service from HDFC-Ergo.
These are some of the main benefits you get when you use the One-Auto service from HDFC-Ergo.
Frequently Asked Questions
1. Do we have to download the app to use it?
No, the app can be used by WhatsApp. You just need to send a message to 7400044333 and chat with the Bot and get all your work done. It is an instant service so you just need an active internet connection.
2. Is bike insurance available here?
Yes, you can buy all kinds of motor plans, including two wheeler insurance plans with the help of this service.
3. Is there really an emergency service facility available?
Yes, you get roadside assistance if your car or bike suddenly breaks down. You also get quick information about the nearest garage, fuel station, EV charging point etc on the app.
4. Can I renew my motor insurance plan through the One-auto app?
It is very easy to renew motor insurance through this excellent personalised service. You just need to enter your vehicle and insurance policy details, choose the type of cover you want, make the payment and your policy will be renewed instantly.
Conclusion
The digital world has made it very convenient for people to get their work done instantly and while sitting at home. The One-auto app from HDFC Ergo has been a positive addition to this convenience. Use it to take care of all your vehicular needs and keep your car protected and up-to-date at all times.
Disclaimer : The above information is for illustrative purpose only. For more details, please refer to policy wordings and prospectus before concluding the sales
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