How to File a Cyber Crime Complaint Online?

Posted on: Apr 5, 2024 | 3 mins | Written by: HDFC ERGO Team

How to File a Cyber Crime Complaint Online?

Cybercrime, in its many forms, can leave you feeling violated, frustrated, and unsure of where to turn. Let us delve into the process of filing a cybercrime complaint online in India, navigating you through the steps and arming you with the knowledge to seek justice. Whether you've encountered a fraudulent website, fallen victim to financial trickery, or witnessed online crimes against vulnerable groups, this guide equips you with the tools to report it efficiently. In this blog, you will learn the step-by-step guide on how to file a cyber crime complaint.

Understanding ‘Cyber Fraud’

Have you ever felt that sinking feeling after realising you've been duped online? Whether it's a shady website promising instant riches or a misleading advertisement or malware link or fake popups, cyber fraud can leave you feeling violated and unsure where to turn. Well, fighting back is easier than you think.

Cyber fraud refers to any criminal activity that uses the internet to deceive or exploit individuals. From phishing scams that steal your personal information to malware that locks your data hostage, these digital cons thrive on unsuspecting victims. The impact? Not just financial losses but also emotional distress, identity theft, and even damage to businesses.

Why Should You Report Cyber Crime?

Because silence emboldens these virtual criminals. If you have been a victim of Phishing and Scams, Cyber Bullying, Identity Theft, Cyber Stalking, or Social Media fraud, and likewise, reporting it instantly will help solve the issue earlier.

Reporting empowers you and others to stay vigilant. It becomes easy for the legal authorities to track down the perpetrators. This blog equips you with the knowledge and tools to file a cyber crime complaint online in India, turning the tide against online threats and creating a safer digital space for everyone.

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How To File A Cyber Crime Complaint Online In India?

To report a cyber crime online in India, visit the National Cyber Crime Reporting Portal. It is an initiative started by the Indian government to facilitate cybercrime complaints online and help cybercrime victims.

Follow these steps to report a scam website on the portal

1. Visit the https://cybercrime.gov.in

2. Click ‘Register a complaint’ on the homepage.

3. Accept the Terms and Conditions.

4. Read the guidelines and register as a new user if you have not already.

5. Fill in your details carefully.

6. Select the type of cybercrime you want to report (women/ child-related crime, financial fraud, other cybercrime).

7. Add the necessary details of the scam website and submit the complaint.

Information You Need to Report a Cyber Crime

Your city's cybercrime defence cell ensures that cybercrime reports are handled efficiently and fraudulent websites are taken down as soon as possible. Their online reporting systems are easy to navigate and allow you to detail the nature of the scam. Protect your family from being a cybercrime victim with cyber insurance for family.

Once you've identified the scam, gather evidence. Following is the information you need to report a cybercrime online:

• Copy and paste the URL if the cybercrime is related to a scam website

• Screenshots or recordings of the cybercrime

• Capture any suspicious links or text

• Descriptions and proof of the scam tactics used like lottery scams, fake calls, fraudulent online transactions, internet banking

• Personal information (address, bank statements, OTPs, ID Proof, etc.) that you may have shared

• Communication with the perpetrators (emails, chats)

Remember, every cyber crime complaint is taken seriously, and all victims are supported and protected, but it is also necessary for the authorities to run certain checks from their end as a part of the protocol necessitated by the legal framework.

Frequently Asked Questions

1. How can I inform others about a cybercrime?

Informing others about a cybercrime you may have encountered will help other internet users.

1. Warn your peers about cybercrime. Write detailed reports on social media.

2. Fill online forums.

3. Drop your reviews on review websites.

2. How can I report scam websites?

If you face a cyber crime while accessing web pages (social media pages and ads) online.

1. If you visit a fraudulent website, report it to the FBI’s ‘Internet Crime Complaint Center’.

2. If you visit a phishing website, report it to Google's ‘Report Phishing Page’.

3. To report misleading website ads or unrealistic e-commerce store offers on social media, report to Facebook's ‘Feedback on AdWords Ads’.

3. What kind of cyber crimes can I report on The National Cyber Crime Reporting Portal?

The National Cyber Crime Reporting Portal is a 24*7 operative initiative by the Indian Government to lodge and facilitate all types of cyber crimes, including crimes against women and children. If you are an emotional or financial victim of any cybercrime, you may use the NCRP helpline number (1930).

4. What shall I do if I need immediate assistance for a cybercrime?

If you have fallen prey to a cybercrime and need immediate assistance, call either the National Women Helpline Number (181) or the Cybercrime Hotline Number (1930). You can also visit the nearest police station in your jurisdiction and file an FIR within 24 hours of the cybercrime.

5. Can I file an anonymous complaint?

Yes, you can file anonymous complaints citing sensitivity and possible defamation. You may, however, be asked to share your contact details, like your contact number and email ID, for the authorities to be able to check the veracity of your complaint and the crime with proper documentation supporting the same in the form of any exchanged e-correspondence or bank transactions, etc.

Conclusion

Cyber criminals create fake job openings with unbelievable payouts, too-good-to-be-true e-commerce websites’ offers, malicious links that may give your device access to them, pseudonyms of major companies, and other likewise cyber crimes. Cyber criminals are the dangerous tech geeks having access to the Dark Web where they execute illegal activities for money and/or fun.

Informing others and seeking immediate help (via helpline numbers or police stations) is crucial. Being an aware cyber user means you can fulfil your duty of being a responsible and dutiful citizen. Stay updated on emerging threats, practice safe online habits, and speak up against suspicious activity.

Disclaimer The above information is for illustrative purposes only. For more details, please refer to policy wordings and prospectus before concluding the sales.

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