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Everything You Need to Know About Cashless Two-Wheeler Insurance Claim Process

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Published on March 1, 2021. EST READ TIME: 3 MIN

Does this story seem familiar to you? Harshad is a sales representative. He is an avid bike enthusiast, and his bike, his closest ally. It is his companion not only on joyrides, but also helps him reach destinations quicker by easily navigating him though traffic. Unfortunately, on one of his jaunts, Harshad, meets with an accident. He suffers minor bruises, but many parts of his bike are severely damaged, demanding immediate repair or replacement. However, Harshad is low on funds and cannot pay for the repairs upfront. Yes, indeed, he will get the reimbursement from his insurer later, but at the moment, he is helpless. Well, if only Harshad had cashless two-wheeler insurance, he would not have a single worry!

1. What Is Cashless Two-Wheeler Insurance?

Every two-wheeler insurance company partners with network garages that allow the insurers to offer cashless insurance to their customers. For instance, you take your bike to one of the network garages of your insurance company after an accident; you can easily get your bike repaired without paying much or anything at all. That’s correct, in case of cashless two-wheeler insurance claims, you have to pay only for the deductibles and the rest of the amount will be paid by the insurance company.

The best part about the cashless insurance claim process is that minimal paperwork is involved. The insurance company is in direct contact with the garage and settles the bills directly. Therefore, the claim process, which otherwise includes inspection of the damage, its repair, invoicing, and payment, is carried out seamlessly without the need for the policyholder to be present.

2. Step-By-Step Claim Process of Cashless Two-Wheeler Insurance

Now, you can file a claim online and avoid all the paperwork. Here’s how to go about it:

• Visit the official website of the insurer and register your claim.

• You can opt for self-inspection, and for this, a link will be sent to your registered mobile number. You can also go for an app-enabled digital inspection by a surveyor.

• Mention your vehicle’s damages and submit all the required documents.

• Choose if you want to opt for cashless or reimbursement claim.

• You can keep track of the claim status through the tracker.

Sometimes, the cashless insurance claim might get rejected if the documentation is not correct, the form is wrongly filled, or if the claim is not filed on time. Therefore, to enjoy hassle-free cashless insurance claims, follow the claim process meticulously.

3. Documents Required While Filing Cashless Insurance Claim

• Duly signed insurance claim form

• A copy of your valid vehicle registration certificate (RC book)

• A copy of your valid driver’s license (DL)

• A copy of the first two pages of the policy document

• FIR or copy of FIR that you filed, in case of an accident

Conclusion

Hopefully, this article has helped you understand what cashless two-wheeler insurance is and how the claim process works. Just research well, stay aware of the inclusions and exclusions, and read the terms and conditions carefully before you file a claim. Also, before getting a policy, check the claim settlement ratio of the insurance company so that you have a good chance of getting coverage when you need it the most.

Disclaimer: The above information is for illustrative purposes only. For more details, please refer to policy wordings and prospectus before concluding the sales.

This blog has been written by:

Mukesh Kumar | Motor Insurance Expert | 36+ years of experience in insurance industry

A veteran in the insurance industry, Mukesh Kumar has the expertise of handling various functions like Business Development, Underwriting, Claims, Human Resources, Quality Management and Marketing. With rich knowledge of the industry, he loves to share his views on topics of insurance sector and takes special interest in educating people on advantages of having insurance.

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Few Other Articles:

• How does motor claims work

• Significance of cashless facility in two-wheeler insurance policy

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