HDFC ERGO’s self-inspection app – For easy vehicle insurance renewal

Posted on: Aug 30, 2021 | 3 mins | Written by: HDFC ERGO Team

HDFC ERGO’s self-inspection app – For easy vehicle insurance renewal

hdfc-ergo-s-self-inspection-app-for-e-vehicle-insurance-renewal

Whether you want to order groceries, hail a cab, book movie tickets or buy party wear, there’s a mobile app for everything these days. And now, thanks to HDFC ERGO, you can renew your motor insurance without waiting for a surveyor to inspect your vehicle. Their ‘Break-in Self Inspection Application ’for Android and iPhone mobile users is here to make your life easy and save your time and energy. It is easy to use and doesn’t require you to be a tech genius. A basic knowledge of mobile phones and apps is enough to get you started.

Eager to know all about it? Read on.

Some key features of the HDFC ERGO self-inspection app

This is a completely ‘Do It Yourself’ app. All the steps related to the inspection of a vehicle can now be conducted over the internet through this app. Gone are those days when you had to wait for a surveyor to become available, wait for them to actually come and take photos and prepare a report for your vehicle, wait again till they file and process the report, and then finally file your claim or renew your insurance after getting the green signal. With this app, you won’t need a surveyor anymore.

The ‘guided usage feature’ of this app means that you will get useful hints and tips at every stage to go about the process easily, quickly and accurately. The app has guide marks, so you can take photos with high accuracy levels. The app will also help you find various pieces of information related to your vehicle, which may be needed for filing your claim or renewing the policy.

The app makes the inspection process a simple 3 step activity that can be completed within a matter of minutes. As the first step, you will need to shoot a video of the vehicle. In the second step, you need to click photos of damaged and undamaged areas of the vehicle as well as the identification marks. In the third step, you can review and submit all the details and media you have captured, to get your inspection processed.

This app comes in super handy whether you need to register a claim against an existing policy or renew an expired policy. This means, if you are buying a policy because your previous policy expired or you have purchased a used vehicle and want to get a fresh insurance policy, the inspection process will become extremely simple. Besides, you don’t need to worry about paying inspection charges for motor insurance renewal.

HDFC ERGO has always been extremely considerate towards people with disabilities and that is why the video guide in the app comes with subtitle support. So, even if you are short of hearing, you can still use the app. Besides, subtitles allow you to understand the video instructions even when it is very noisy.

A handy review feature allows you to check if all the photos and videos that you have captured are as per the requirements for the claim or policy renewal process. This means that you won’t have to shoot the photos and videos again and again due to quality concerns and a one-time upload will be enough.

In order to get your policy renewed using the app, you will need to follow a few steps. Contact HDFC ERGO to start the renewal process using their website, and when the need for inspection arises, the company will provide you with the link to the self-inspection app via SMS. You will be logged into the app automatically. Simply open the app and choose the motor insurance proposal application that you have been working on. Follow these steps for the self-inspection process to be successful.

● Follow the handy guide to identify the chassis number and engine number of your vehicle.

● Check if your vehicle is parked in an open area with good sunlight for best quality photos.

● As per the instructions on the screen, shoot a continuous video of the vehicle.

● Click photos of the vehicle according to the guide marks shown on the screen. This will help the Artificial Intelligence engine and inspection team behind the app to identify your vehicle condition.

● Review and submit the application.

Within an hour, someone from the motor insurance team will get back to you with the self-inspection results. From here on, all you need to do is make the payment of the policy premium and your renewed policy will be sent to you quickly.

All in all, using this app can be super helpful when you want to get your motor insurance renewed fast, with high accuracy, and yet with minimal human contact. This future-ready app will save your time and minimise hassle for sure.

Disclaimer: The above information is for illustrative purpose only. For more details, please refer to policy wordings and prospectus before concluding the sales.

How Helpful Is The HDFC ERGO Mobile App?

This guide will help you understand the basics of motor insurance Consequence of Not Having a Motor Insurance in India

two12