Posted on: Oct 28, 2024 | 3 mins | Written by: HDFC ERGO Team

Protect Yourself from Online Scams This Diwali

Staying Cyber Vigilant: Protect Yourself from Online Scams This Diwali

Staying Cyber Vigilant: Protect Yourself from Online Scams This Diwali

As Diwali approaches, online shopping, gift exchanges, and festive travel bookings surge, making it a prime time for cybercriminals to target unsuspecting users. In recent years, cyber fraud during Diwali has escalated, with scams ranging from phishing attempts and fake websites to fraudulent payment gateways and fake travel deals. As you gear up for the celebrations, staying cyber vigilant is more important than ever to protect yourself from these threats. Here’s how you can stay cyber vigilant online this Diwali and avoid falling victim to common fraud schemes.

1. Beware of Fake E-Commerce Websites and Apps

During Diwali, many consumers are drawn to attractive discounts and festive sales offered by e-commerce platforms. However, cybercriminals often create fake websites and apps that imitate well-known retailers to lure buyers. These fraudulent sites display too-good-to-be-true deals to trick users into making purchases, only to steal their payment information.

• How to Protect Yourself:

Always verify the URL of the website before making any purchases. Look for secure indicators, such as “https” in the web address and a padlock icon. Avoid clicking on links from unsolicited emails or SMS messages, as they could redirect you to phishing sites. Instead, directly visit the retailer’s official website or use their verified app to shop.

2. Phishing Scams on the Rise

Phishing scams continue to be one of the most prevalent fraud methods, especially during Diwali. These scams typically involve emails, text messages, or social media messages that appear to be from legitimate companies offering Diwali discounts, gift cards, or lucky draws. The message prompts you to click on a link or provide personal details, leading to identity theft or financial loss.

• How to Protect Yourself:

Be cautious of unsolicited emails and messages that request personal or financial information. Legitimate companies will never ask you for sensitive data such as passwords or credit card details via email. Before clicking on any link, hover over it to check the URL and verify its authenticity. Additionally, activate two-factor authentication on your accounts for an added layer of security.

3. Fraudulent Digital Payment Platforms

As digital payments become increasingly popular during Diwali, fraudsters are exploiting fake payment platforms to intercept financial transactions. Many people prefer using UPI, mobile wallets, or net banking for their Diwali purchases, but fraudulent apps or cloned payment gateways can redirect your money to the scammer’s account without completing the transaction.

• How to Protect Yourself:

Ensure that you are using official and verified payment platforms for your transactions. Download payment apps only from official app stores like Google Play or the Apple App Store. Before proceeding with any online payment, double-check the merchant’s credentials, and never save your card information on dubious websites.

4. Gift Card and Voucher Scams During Diwali

Many people purchase digital gift cards and vouchers as easy, last-minute gifts for family and friends. Unfortunately, scammers often sell fake or expired gift cards through unofficial channels, leaving the buyer without a valid gift and a lost investment.

• How to Protect Yourself:

Buy gift cards only from official platforms or trusted retailers. Avoid third-party sellers or websites that offer gift cards at a significant discount, as these are often fraudulent. Before making a purchase, review the terms and conditions of the gift card and confirm its authenticity.

5. Fake Travel Deals and Holiday Scams

Diwali is a popular time for travel, with many families and individuals booking holiday trips to celebrate the festival away from home. Scammers take advantage of this by creating fake travel agencies or websites offering deep discounts on flights, hotels, or holiday packages. Once you pay for the booking, the scammer disappears, leaving you with a canceled trip and no refund.

• How to Protect Yourself:

If you’re planning a trip this Diwali, be cautious of travel deals that seem unusually cheap. Always book your tickets and accommodation through reputable travel platforms or directly through airline and hotel websites. Also, invest in travel insurance to protect yourself from any potential travel disruptions or cancellations due to fraud.

6. Social Media Scams and Impersonation

Cybercriminals often use social media platforms during the festive season to impersonate legitimate businesses or individuals, offering fake giveaways, promotions, or job offers. These scams are designed to collect personal data or trick users into transferring money. Fake contests are especially prevalent, promising expensive gifts in exchange for small registration fees or sharing personal information.

• How to Protect Yourself:

Verify the authenticity of social media accounts before engaging with any promotions or giveaways. Look for the blue verification tick next to the account’s name and check the account’s activity to ensure its legitimate. Be wary of contests that ask for financial contributions or personal details as entry requirements.

7. Secure Your Devices and Networks

With the increasing number of online activities during Diwali, it’s essential to ensure that your devices and networks are secure. Cybercriminals often exploit outdated software or unsecured Wi-Fi networks to launch malware attacks, steal sensitive information, or infect your devices with ransomware.

• How to Protect Yourself:

Keep your devices up-to-date with the latest security patches and antivirus software. Avoid using public Wi-Fi networks for financial transactions or accessing sensitive accounts, as these networks are often insecure. If you must use public Wi-Fi, consider using a virtual private network (VPN) to encrypt your internet connection and protect your data.

8. Use Strong Passwords and Password Managers

Many Diwali scams are successful because of weak or reused passwords. Cybercriminals can easily gain access to your accounts by guessing common passwords or using stolen login credentials from other sites.

• How to Protect Yourself:

Use strong, unique passwords for each of your accounts. A good password should contain a mix of letters, numbers, and special characters. If you find it challenging to remember multiple passwords, consider using a password manager, which will securely store and auto-fill your passwords when needed.

Conclusion: Stay Vigilant and Enjoy a Fraud-Free Diwali

As you celebrate the festival of lights this year, ensure that your online activities are secure by staying cyber vigilant. From protecting yourself against phishing scams to using secure payment platforms, taking preventive measures can help you avoid falling victim to common Diwali fraud schemes. This season, it’s not just about shopping smart but also ensuring you protect your personal and financial data from cyber threats. Lastly, always keep your cyber insurance and other security precautions up to date when planning Diwali to further safeguard yourself from potential fraud while you enjoy the festivities.


Disclaimer: The above information is for illustrative purposes only. For more details, please refer to the policy wordings and prospectus before concluding the sales.


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