Car insurance provides coverage to your vehicle from damages due to any unforeseen scenarios. These could be natural calamities or man-made disasters. Unwanted events like theft, burglary, vandalism, terrorism, theft, earthquakes, floods, etc., can damage your car to a greater extend and can lead to hefty repair bills. However, if you have an active car insurance policy, you can save your expenses from draining out for car repair due to the aforementioned circumstances. Also, with growing number of road accidents in India, it is wise to buy a car insurance policy and give your vehicle the necessary protection. It is advisable to buy car insurance online with relevant add-on covers for additional safety.
You can choose our standalone own-damage cover or third party insurance cover which is mandated by the Motor Vehicles Act of 1988 separately, to suit your requirements. But, it is recommended to opt for comprehensive car insurance which provides complete vehicle protection, covering own damages and third-party liabilities. You can further enhance the coverage of your car insurance by opting for add-on riders like engine gearbox protection, no claim bonus, zero depreciation and many more. So, get HDFC ERGO’s best car insurance at affordable premium and access to a network of 8000+ cashless garagesˇ.
HDFC ERGO has great news for Electric Vehicle (EV) owners! We're introducing new add-on covers with our electric car insurance tailored specifically for EVs. These add-ons include protection for your battery charger and accessories, coverage for your electric motor, and a unique zero depreciation claim for the battery charger. Adding these covers to your electric car insurance policy can shield your EV from potential battery damage caused by unexpected events like floods or fires. As the heart of your EV, safeguarding your batteries and electric motor is a smart move. These three add-ons can be seamlessly added to your comprehensive or standalone own damage cover. The battery charger accessories add-on offers protection against damage due to fires and natural disasters like earthquakes or floods. The electric motor cover ensures coverage for any damage to your EV's motor and its components. With the zero depreciation claim for the battery charger, you'll be compensated for any depreciation when replacing the battery, including the detachable battery, charger, and accessories. Don't miss the chance to customise your electric car insurance policy – opt for these add-on covers and drive with peace of mind.
Comprehensive Car Insurance
Third Party Car insurance
Standalone Own Damage Cover
COVER FOR BRAND NEW CAR
A comprehensive car insurance policy provides full-fledged coverage to your vehicle from own damage and third party liabilities, which include damage to third party property/person including death and permanent disability. If you are planning to buy a car insurance policy, you can choose comprehensive cover as it will safeguard your vehicle from unforeseen events. It includes manmade disaster like theft, vandalism, riot, and natural disaster like floods, earthquakes, etc. You can take comprehensive insurance policy for one year or three years.
Accident
Personal accident cover
Natural calamities
Third party liability
Choice of add-ons
Theft
The coverage in your car insurance policy depends on the type of policy that you have selected.
Third Party Car Insurance Plans cover the following types of financial liabilities that you might face in a mishap involving your car–
Apart from covering your vehicle against third party liabilities, a comprehensive car insurance policy provides coverage for the following -
Key Features | Benefits |
Third Party Damages | Covers personal accidents, third party injuries, and property damages |
Own Damage Cover | Covers accidents, fire & explosion, theft, and calamities |
No Claim Bonus | Up to 50% |
Car Insurance Premium | Starts at ₹2,094* |
Personal Accident Cover | Up to ₹15 lakhs~* |
Cashless Garages | 8000+ ˇ all across India |
Add-on Covers | 8+ Add-on Covers |
80% CUSTOMERS CHOOSE THIS | ||
---|---|---|
Covers under Car Insurance | Comprehensive Cover | Third Party Liability Only Cover |
Damage due to natural calamities – Earthquake, cyclone, floods etc. | Included | Excluded |
Damage due to events like – Fire, theft, vandalism etc. | Included | Excluded |
Choice of add-ons – Zero depreciation, NCB protect etc. | Included | Excluded |
Customization of car value | Included | Excluded |
Personal accident cover of Rs. 15 Lakhs~* | Included | Included |
Damage to third party vehicle/ property | Included | Included |
Injury to a third party person | Included | Included |
No hefty fines levied if valid third party car insurance policy in place | Included | Included |
The more comprehensive is the coverage, the more claim is that you can get. To this end, HDFC ERGO offers a select range of add-ons with its comprehensive car insurance plans. Have a look –
As you use the car, the parts suffer normal wear and tear and depreciate in value. Since depreciation is not covered in the insurance claim, it incurs out-of-pocket expenses. With zero depreciation cover, you get full value of the parts repaired or replaced.
Made a claim , worried about your NCB discount? Don’t worry; this add on cover protects your No Claim Bonus earned so far. Also, it takes it to the next NCB slab earning.
Our car insurance policy will offer round-the-clock assistance to deal with any mechanical breakdown issues of your vehicle.
This add on cover under the car insurance policy provides coverage for consumables items like lubricants, engine oil, brake oil, etc.
With tyre secure cover, you get coverage for expenses related to replacing the tyres and tubes of the insured vehicle. The coverage is offered when the insured vehicle tyres burst, bulge, puncture, or face a cut during an accident.
With EMI protector, the insurance company will pay equated monthly installment amount (EMI) to insured as mentioned in the policy. The insurer will cover EMI cost of the vehicle if the insured person’s car is kept in garage for accidental repairs for more than 30 days.
Love your car dearly? Buy this add on cover with your car insurance policy and recover your invoice value in case of theft or total damage to your vehicle.
The engine is the heart of your car, and it is crucial to ensure it is protected. This cover shields you from the financial losses incurred due to damage to your car engine.
Car in the garage? This cover will help bear the expenses you spend on cabs for your daily commute while your car is getting repaired.
This add on covers the loss of your belongings such as clothes, laptops, mobile, and vehicle documents like registration certificates, etc.
With pay as you drive add-on cover, you can get the benefits on the own-damage premium at the end of the policy year. Under this cover, you can claim benefits up to 25% of the basic own-damage premium at the end of policy tenure if you drive less than 10,000km.
With this cover, insurer can pay 50% of the 1st EMI if the vehicle takes 6 to 15 days for repair. If the period exceeds 15 days, insurer will pay remaining 50% of the 1st EMI or full EMI. Furthermore, the insurer will pay the 2nd & 3rd EMIs if the vehicle is kept in garage for more than 30 days & 60 days respectively.
When you have hardly driven your car or use it less frequently, it can become burdensome to pay a hefty car insurance premium. To make the process easier and offer more benefits, HDFC ERGO has come up with the Pay as You Drive – Kilometer Benefit add on cover. With PAYD, the policyholder can get benefits up to 25% after policy expiry.
You can claim a benefit of up to 25% on your own damage premium during policy renewal. When the policy expires, subject to providing distance travelled, you can claim the benefit even with a different insurer. However, if you renew the
policy with us, you get an additional 5% discount on the premium if there is no claim in your previous policy.
Pay as you drive
While buying or renewing a car insurance policy, it is necessary to know how its premium is calculated. Here’s a step-by-step guide for calculating your car insurance premium
Step 1: Visit the HDFC ERGO website and click on car insurance. On the top of the page, you can enter the vehicle registration number in the box and proceed by clicking on get a quote. You can even proceed without a car number or click on renew HDFC ERGO car insurance policy if your current policy with HDFC ERGO has expired.
Step 2: After clicking on get a quote or proceed without the car number, you will have to enter your car’s make and model.
Step 3:You must choose between a third party car insurance and a comprehensive car insurance plan
Step 4: Give details about your last insurance policy- Date of Expiry, No Claim Bonus Earned and Claims Made. Enter your mobile number and email ID.
Step 5: You can now view your car insurance premium. If you have chosen a comprehensive plan, you can customise your plan further by selecting add-ons like zero depreciation, emergency assistance, return to invoice and more.
Calculating car insurance premium at the HDFC ERGO website is smooth and easy. You can also use our car insurance premium calculator for your convenience.
Every person wants to pay a low premium for their car insurance policy. Here are different ways by which you can reduce your car insurance premium:
According to the data published in Maharashtra Road Crash Report 2022 by Maharashtra Highway Police, road crashes are estimated to be the eighth leading cause of death globally for all age groups and India accounts for highest number of road crash globally. In India, 1.5 lakh people are killed and more than 4.5 lakh disabled annually in 4.5 lakh road crashes. Maharashtra had 33,383 crashes in 2022.
As per the Road Accidents in India 2022 report by Ministry of Road Transport & Highways, in India 462 people died in a day and 19 lives were lost every hour to road accidents last year. Road accidents also injured 443,000 people in the country and the number of accidents rose by 11.9% between 2021 and 2022.
As per the data released by National Crime Records Bureau, 17490 light motor vehicles theft has been reported in India in 2021 which includes automobiles and jeeps. However, only 4407 units were detected within the same time period.
India has experienced a three-fold rise in rainfall and waterlogging across eastern, central and northern India. The most flood-affected state in India falls under the Ganga River basins and Brahmaputra. As per the study by NRSC, the Indo-Gangetic- Brahmaputra plains in North and Northeast India carry nearly 60% of India’s total river flow, thereby making these areas more prone to floods. Car parts are damaged vulnerably by floods. In some scenarios, the cars are even washed away or gets completely damaged, hence it is wise to have a car insurance policy with relevant add on cover like return to invoice (RTI).
Easy on your pocket
With multiple choice offerings, our premium starts at ₹2094*. We offer premiums that are affordable with maximum benefits. For example, choosing a comprehensive car insurance policy entitles you and no-claim bonus benefits of up to 50%. And with our car insurance premium calculator calculating your car insurance premium amount is a breeze.
The hiccup in the journey? Now no more worrying about cash to get your car fixed while you are stranded in the middle of nowhere. With our 8000+ cashless Garages, pan India help is never too far; our widespread network of cashless garages will be your friend in need. Additionally, our 24x7 Roadside Assistance ensures that help is just a phone call away, and your car is taken care of anytime.
Car needs repair but worried how you’d commute to the office next morning? HDFC ERGO’s Over Night Vehicle Repairs¯ is here to save the day! We take care of minor accidental damages or breakdowns while you catch up on your sleep and get your car back in shape by morning. If this doesn’t spell convenience, what does?
HDFC ERGO car insurance claim process is hassle free and you can file claims quickly through our website. You can even download the claim form from our website. In addition to this, you can also track your car insurance claim status from our website. We have 100% claim settletement ratio record that will ease your claim related worries!
With over 1.6Crore+ Happy Customer@, we are proud to say that we’ve put smiles on a million faces and counting. The testimonials from our ever-growing family of customers are heartwarming. So toss your car insurance-related worries aside and join the happy customers club!
Though buying car insurance online is simple. You should keep certain aspects in mind while buying a car insurance policy.
Firstly, you should select the type of policy that you need for your car. A comprehensive insurance proves to be the best car insurance plan as it provides complete protection to your vehicle for all sort of vehicular damage due to an insurable peril. However, if your car is very old, you can opt for third party insurance to fulfill the legal mandate of driving your car.
The Insured Declared Value of the car is the market value less the depreciation based on the car’s age. The IDV also represents the maximum coverage liability that the insurer undertakes. In case of a total loss to the vehicle due to an insured peril, the maximum claim amount would be the IDV of the policy. So, when buying the best car insurance plan, keep a lookout for the IDV. Choose an IDV that matches the market value of your car so that the claim is higher.
With comprehensive car insurance plans, you can opt for different add ons. Choosing the most suitable ones would help in availing complete coverage. For instance, a zero depreciation add on is a must for cars aged up to 5 years old. This add on helps get an entire claim as the insurer does not deduct depreciation value during the final settlement. So, assess the add ons available and choose the most suitable ones. Remember, adding each add on involves an additional premium.
Always compare the best car insurance policy on their premiums vis-à-vis their coverage. A plan offering a comprehensive scope of coverage at the lowest rate of premium would be the best, just like HDFC ERGO’s car insurance policy. Hence, it is wise to always compare the car insurance price with the coverage offered.
The Claim Settlement Ratio (CSR) indicates the percentage of claims that an insurance company settles in a financial year. The higher the CSR the better is the company in terms of claim settlement. So, compare the CSR and choose an insurer that has a high CSR.
The network of cashless garages is a crucial parameter to increase the probability of availing of cashless settlement of claims. If the company has a vast network of cashless garages, you can quickly locate one. You can repair your car here without paying for the costs yourself. So, look for an insurer with a vast network of cashless garages. For example, the HDFC ERGO car insurance policy comes with more than 8000+ ˇ cashless garages across India to service your car.
The claim settlement process should be checked to understand how long would it take for your claims to get settled. The best car insurance policy is where the claim settlement process is simple and hassle-free. For instance, the HDFC ERGO car insurance policy offers Over Night Vehicle Repairs¯, where you don’t have to wait long for your vehicle to get repaired..
If you are planning to buy car insurance policy, we advise you to purchase or renew car insurance online through HDFC ERGO website. Listed below are few benefits:
1. Visit your insurance provider’s website fill in the details, including your car registration number, mobile number and email address.
2. Enter the policy details and the add-on to the cover you would like to opt for.
3. Complete the process by paying the premium amount via online payment.
A confirmation mail along with the policy will be mailed to you.
1. Visit the insurance provider website and select renew the policy.
2. Enter the details, include/ exclude the add on covers and complete the journey by paying the premium online.
3. The renewed policy will be mailed to your registered email id.
A pre-owned car also requires a proper car insurance policy to get coverage from vehicular damage losses. But there are several things to note, to this as the previous owner of your car would have already gotten a valid car insurance online. If there exists an insurance, get it transferred to your name.
So, when you intend to buy car insurance online for secondhand car, ensure to look at the following factors.
• Check out your pre-owned car’s claims history as it will give you an idea of the previous claims made. Once the policy is transferred to your name, you can simply enter your policy number on the insurance provider’s website and get the details.
• Ensure you transfer your NCB to your car insurance to continue to avail benefits.
• If your secondhand car insurance has expired or it hasn’t been availed by the previous owner, you can get new insurance for your second hand car immediately.
• Once the transfer of car insurance policy happens, make sure you check for its expiry date. If the validity of your old car insurance is about to expire soon, renew it on time.
The claim settlement can take up to 30 days if it was a major accident and the repair costs are more than 75% of the insured amount.
In case of theft of the insured vehicle, the company will appoint a private investigator to track the
same and for this purpose all associated documents will be collected from the police. In this case, the claim settlement process may take up to 60 days.
• File an FIR at the nearest police station in case of theft or any accident. If damage is a major one, the accident may be reported before the vehicle is removed from the spot so that the insurers can arrange for spot inspection of damage.
• Locate our cashless network garages on our website.
• Drive or have your vehicle towed to the nearest network garage.
• All damages / losses will be surveyed and assessed by our surveyor.
• Fill in the claim form and provide the related documents as mentioned in the form.
• You will be notified through SMS/Emails on every stage of the claim.
• Once the vehicle is ready, pay your share of the claim consisting of compulsory deductible, depreciation etc. to the garage. The balance would be settled by the insurer directly with the network garage
• Receive the claims computation sheet with entire break up for your ready records.
Following documents are required for filling a car insurance claim online:
• Completed claim form
• Copy of registration certificate (RC). In case of a new vehicle which is less than 3 months old and RC is not available, tax receipts and vehicle purchase invoice can be submitted).
• Aadhar Card
• Original claim form with NEFT mandate form (NEFT form is required only for non-cashless cases)
• Cancelled Cheque
• Copy of registration certificate (RC) (in case of a new vehicle which is less than 3 months old and RC is not available, tax receipts and vehicle purchase invoice is collected)
• Garage estimate
• Repair invoice
• Copy of the driving license of the person driving the vehicle at the time of the accident
• Copy of car insurance policy
• Certified copy of one officially valid document & PAN card/form 60
• FIR or police report
• All basic documents including Aadhar Card and Pan Card.
• Original RC
• Original car insurance policy
• Form 28, 29 & 30 (three copies), duly signed by the insured
• Indemnity bond
• FIR (wherever required)
• NEFT form and cancelled cheque
• No objection certificate and Form 16 if the vehicle was taken on loan.
Here’s how you can download car insurance policy online:
• Step 1: Visit our website.
• Step 2: Click on the help button icon on the homepage. Then click on email/download policy copy.
• Step 3: Enter your policy details like policy number, mobile number, etc.
• Step 4: Then, enter OTP as prompted. Also, verify your profile if asked.
• Step 5: After verification, view, print, or download your car insurance policy.
Brochure | Claim Forms | Policy Wordings |
Get details about the car insurance policy's key benefits, coverages and exclusions in the brochure. Our car insurance brochure will help you know in and out about our policy. With the help of our brochure, you will understand the proper terms and conditions of the HDFC ERGO car insurance policy. | Smoothen up your car insurance claim process by getting the claim form, where you can fill in the required information. Our car insurance claim form will simplify your claim process. | Knowing the conditions under which you can get loss coverage under the car insurance policy is essential. Please refer to the car insurance policy wordings for the terms and conditions. |
1. Driving License
A Driving Licence is a legal document that authorises you to drive your vehicle on the Indian roads. There are different
types of driving licenses issued by the different RTO (Regional Transport office) which validates one to drive a two wheeler, four wheeler or a commercial vehicle on the Indian roads. You need to follow basic driving rules and
traffic regulations and clear a driving test to get a valid licence
2. RTO
The Regional Transport Office or the RTO is the official government body which registers all vehicles in the Indian subcontinent as
well as issues driving licences. In fact, the officials of the RTO are responsible for the upkeep of the database of all registered vehicles plying in India and the record for all valid driving licences.
3. Third Party Liability Coverage
The third party only motor insurance plan is a mandatory insurance policy that you need to drive your vehicle on the Indian roads. This plan provides coverage from all legal
liabilities which could possibly arise out of any third party damages, such as person, property or vehicle due to any accident caused by the insured car. There is no limit for the coverage provided for the death of a third person
or injury. However, the damage for a third party property and vehicle is limited to a maximum of Rs 7.5 lakhs. Thus, in order to ply your vehicle on the Indian roads, a third party motor insurance policy is compulsory. .
4. Comprehensive Coverage
Comprehensive motor insurance plans provide coverage for third party liabilities along with damages of your own vehicle as well. It is not mandatory but advisable to opt for a comprehensive
plan rather than a third party-only insurance policy so that you do not have unwarranted out-of-pocket expenses to repair your own vehicle in case of any accidental damages. This plan provides coverage to your vehicle from any
natural calamity such as fire, flood, etc. as well as all man-made calamity such as theft along with providing adequate coverage for damages due to road accidents. Thus, if you want complete protection of your vehicle, then you
must opt for a comprehensive car insurance plan. In fact, you can enhance the plan’s coverage by opting for additional rider benefits as well.
5. Car Insurance Premium
"The amount of money that you need to pay to the insurer for insuring your vehicle against all the associated risks for the given tenure is called a Car Insurance Premium. This amount
is determined on the basis of your car’s IDV (insured declared) value along with other aspects and is fixed for the given tenure for which it provides coverage against accidental damages.
The premium amount varies on multiple factors such as make and model of your vehicle, the geographical location as well as the age of the car. It also depends on your driving experience and the amount of no-claim bonus that
you would have accumulated over the years. Thus, it is a good idea to check the premium and its associated benefits before opting for the plan."
6. Insured Declared Value
The IDV or the Insured Declared Value of your car is a significant aspect for you to understand
before opting for a car insurance plan. This is the maximum amount of money that the insurer would pay as a claim in case of a total damage or loss of the car in an accident or theft. All other claim amounts are calculated basis
the IDV, i.e. as a percentage of the IDV when the damage is not considered a total or a complete damage. The IDV of the car depreciates every year along with the value of the vehicle and is calculated as per the standard depreciation
table provided by the regulator. In case of a claim in the middle of the year, depreciation is calculated from the IDV of the car at the beginning of the policy year. Thus, it is important to take a note of the IDV at the time
of renewing your car insurance plan so that it is at par with the car’s market value.
7. Deductibles
In motor insurance, deductibles are a part of the claim amount the insured person will have to pay during claim settlement. The insurer pays the rest of the claim amount. There are two types:
voluntary and compulsory deductible. A compulsory deductible is an amount you must pay mandatorily whenever a claim is registered. On the other hand, a voluntary deductible is part of the claim amount the insured person willingly
chooses to pay at the time of claim settlement to save money on car insurance renewal premiums.
8. No Claim Bonus
If you do not file for any claim in a particular policy year, the insurance company provides a discount in premium called a No-Claim Bonus or NCB. This is a discount provided for being a good driver and
is an important factor at the time of calculating your car insurance premium. This reward is provided to the policyholder at the time of renewal. If you do not file a claim for 1 year, you can get 20% no-claim bonus and that can
go upto a maximum of 50% in 5 consecutive claim-free years. Point to note is that No-Claim Bonus is provided to the policyholder, i.e. the car owner and the car. So, if you choose to sell your car, the NCB cannot be transferred
to the new owner of the car. Instead, you can transfer the No-Claim Bonus of your old car to your new car as well.
9. Cashless Garages
A cashless garage is an authorised garage within the network of garages emplaned with the insurance company for settlement of cashless claim of the vehicle. So, if you wish to avail cashless
claim for your car repair work, you need to visit a cashless garage. Here the survey would be done by the insurer and the payment for the approved repair work would be paid directly to the garage without your having to pay anything
out of your own pocket, except for the deductibles and the non-authorised amount of the claim. Thus, cashless garages make claim settlement easy for any repair work done to your own vehicle.
10. Add-on Covers
Add-on covers are additional benefits that you can avail along with your comprehensive car insurance policy to enhance the overall benefits and extend the coverage of the car. There are multiple
riders that can be added-on to your existing base car insurance policy such as zero depreciation coverage, engine and gear-box protection, return to invoice, NCB protection, emergency assistance, consumable cover, downtime protection,
loss of personal belonging, etc. For each rider, you need to pay an additional premium amount along with your base premium to increase the overall coverage of the plan. So, you need to choose the add-ons as per your requirement
at the time of purchasing and renewing your car insurance policy.
11. Personal Accident Cover
A personal accident policy is a fixed benefit insurance plan which pays a specific amount of money for an accidental damage to the insured person. The IRDAI has mandated a compulsory Personal
Accident Policy of minimum Rs 15 lakhs for all owner/driver of an insured car to ply your vehicle on the Indian roads. It provides coverage against death, disability, dismemberment as well as accidental injuries. The personal accident coverage can be taken along with your car insurance policy as well.
AGE OF THE VEHICLE | % OF DEPRECIATION FOR FIXING IDV (% applied on vehicle ex-showroom price) |
Not exceeding 6 months | 5% |
Exceeding 6 months but not exceeding 1 year | 15% |
Exceeding 1 year but not exceeding 2 years | 20% |
Exceeding 2 years but not exceeding 3 years | 30% |
Exceeding 3 years but not exceeding 4 years | 40% |
Exceeding 4 years but not exceeding 5 years | 50% |
Exceeding 5 years but not exceeding 6 years | 60% |
Exceeding 6 years but not exceeding 7 years | 65% |
Exceeding 7 years but not exceeding 8 years | 70% |
Exceeding 8 years but not exceeding 9 years | 75% |
Exceeding 9 years but not exceeding 10 years | 80% |
Exceeding 10 years but not exceeding age permitted by RTA | 85% |
Further we offer a flexibility of -25% / + 50% deviation on the arrived value to customer.
Activity | Turn Around Timelines(TAT) |
Acceptance of Proposal | 7 days from the date of receipt of proposal |
Issuing of policies | 4 days from the date of proposal acceptance |
Passing an endorsement | 6 days from the date of request received |
Policy Servicing | |
Providing copy of the proposal form and copy of the policy document | 30 days from the date of acceptance of the proposal. |
Processing of proposal and communication of decisionsceeding 4 years but not exceeding 5 years | 7 days from the date of receipt of the proposal or the date of receipt of any requirement called for, whichever is later. |
Refund of the Premium Deposit | Within 7 days from the date of underwriting decision. |
Post policy issue service requests concerning mistakes and non-claim related service requests | 7 days from the date of the request |
Appointment of Surveyor | 24 hours from the date of claim intimation |
Receipt of surveyor reporteeding 8 years but not exceeding 9 years | 5 days from the date appointment of the surveyor |
Settelment of claim | 7 days from the date of receipt of Surveyor report |